At a Glance
99%
100%
Live
2 offices
Excel TnA calendars couldn't keep pace with a growing business
The Experience Group is a fast-growing sourcing agent with a large team of merchandisers and a growing number of orders each season. For a while, Excel-based Time-and-Action calendars did the job. Then the business grew past them.
With hundreds of orders running simultaneously, the complexity of managing daily activities, tracking deadlines and coordinating across teams had become a genuine challenge. Managers had to ask constantly for status updates. Delays were only visible when they had already happened.
- Excel TnA calendars unable to scale with order volume
- No real-time visibility into order or activity status
- Managers dependent on asking teams for updates
- Delays only visible after they had already occurred
- No standardized process from TnA creation to closure
- Difficult to track individual team performance and accountability
A transparent, trackable workflow from creation to closure
The Experience Group saw other companies in Bangladesh using Axind WebTnA, and placed an inquiry. A quick demo was all it took for the management team to recognize exactly what they had been looking for.
WebTnA was designed and configured to streamline and automate merchandising activities across the full order lifecycle — giving every manager and merchandiser a live, accurate picture of where everything stands.
- Axind WebTnA managing the full TnA lifecycle for every order
- Real-time dashboards showing order status at every level
- Activity closure tracked live — no manual reporting
- Drill-down capability from high-level overview to individual TnA detail
- Automated reminders and accountability built into every activity
- Performance visibility across the entire merchandising team
“The system is designed to streamline and automate merchandising activities to achieve a high level of efficiency. For us, there has been a significant change of performance inside the team while closing activities in time with accuracy. We have been able to achieve an on-time delivery of 99%. The beauty of this software is its simplicity and easy handling from TnA creation to final closure.”
Before Axind
- Excel TnA calendars managed manually per order
- No real-time status — updates required asking the team
- Delays only visible at crisis stage
- No standardized process across the merchandising team
- Managers spending time chasing information
- No performance data across the team
After Axind
- WebTnA managing all orders — live, in one system
- Real-time dashboards visible to managers at any time
- Risk flags and delays surfaced before they become critical
- Standardized TnA process from creation to final closure
- Managers self-serve status from dashboards
- Full performance visibility and accountability per team member
99% on-time delivery — and full visibility over everything
Today, Experience Group’s managers don’t need to ask anyone for status. It’s all visible, up-to-the-minute, on their dashboards. From order to delivery, the entire process is trackable — from a high-level summary down to the detail of each individual TnA.
The result speaks for itself: 99% on-time delivery across a large, complex, multi-order operation.